FICTIONAL DOCUMENT FOR PRACTICE - no reference to real people, companies or records A new analyst joins the Clients team on 1 December 2026. Things to know: the project management system; the complaints procedure (12-page document); the three main clients (Omega, Delta, Sigma); the monthly report, which she will have to prepare on her own from the February report. People to meet: the finance manager; the colleague who does the monthly report today (on annual leave from 21 December to 6 January); the IT contact. Access to request: email and network account (2 working days); project management system (5 working days, needs the manager's signature); the clients' shared folder. Desk: to be set up. I do not know who handles it.