FICTIONAL DOCUMENT FOR PRACTICE - no reference to real people, companies or records OFFICE LETTER TEMPLATE (to upload to the project) Letterhead: Alpha Components Ltd - Finance Office Opening: "Dear [name], further to [reference]." Rules: no "please be advised that", no "we hereby inform you". Short sentences. Amounts always in figures with the £ sign. Dates written out in full (3 November 2026). Closing: "Please do not hesitate to contact us with any questions. Kind regards." followed by name and role. EXAMPLE OF A GOOD LETTER Dear Ms Ferris, further to your email of 2 October 2026. We have checked invoice no. 377: the amount of £1,220 is correct and matches the order of 15 September 2026. Please find attached a copy of the signed order. Please do not hesitate to contact us with any questions. Kind regards. Julia Nash, Finance Office NOTES FOR THE NEW LETTER Supplier Fast Transport: they asked us to pay invoice 119 at 30 days instead of 60. Answer no: the framework contract says 60 days. We can bring it forward to 45 days if they give us a 2% discount. Reference: their email of 28 October.