FICTIONAL DOCUMENT FOR PRACTICE - no reference to real people, companies or records

Review 1 - 5 stars - "Great pizza, really friendly staff. We'll be back!"
Review 2 - 2 stars - "We waited 50 minutes for two pizzas on Saturday night. Nobody said a word to us."
Review 3 - 1 star - "I was ill after dinner, it was definitely the prawns. Disgraceful."
Review 4 - 3 stars - "Good but pricey. £19 for a margherita is too much." (On the menu the margherita is £9.50.)
Review 5 - 1 star - "The waiter Jamie Holt was rude to my daughter, at table 6 at 9.30pm on Friday."

OWNER'S NOTES
- On Saturday night one of the pizza chefs was off sick: there were delays, we can offer a free dessert on their next visit.
- We have had no other complaints about the prawns, the supplier is certified. Do not admit liability, invite them to contact us privately.
- Jamie has worked here for 5 years, I will speak to him myself.